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Emergency: 911 • City services: 311(where available) • Crisis support: 988
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Phone & Internet Access Help

A working phone, a place to get online or a device for daily tasks. Check current discounts, library access and device programs.

Free to search · No account · Check details with the provider

What this covers

Lifeline discounts, library internet and computer access, device programs and basic technology classes.

Does not cover: Cable TV, streaming services, or commercial phone plans.

Who is this for?

Anyone who can't afford phone or internet service. Many programs are available to people on SNAP, Medicaid, SSI, or other assistance programs.

How help usually works

Lifeline cuts the cost of a phone or internet plan for people who qualify. Libraries and device programs are other places to start. The Affordable Connectivity Program (ACP) ended on June 1, 2024.

When help can start: Ask how long checks and setup take. A listing does not promise a free phone or service today.

How to start

  1. Read the Lifeline rules at lifelinesupport.org. Ask which plans cover your address.
  2. Ask about the full bill, data limits and the cost of a device before you choose a plan.
  3. Need to get online sooner? Ask a library about Wi-Fi, computer hours or devices you can borrow.

What to bring

Ask what proof you need to apply, such as income or benefits papers. Do not send private records through ClearHelp.

If you need help soon

Need internet soon? Check library hours and access rules. For a phone or home plan, compare the full costs and discounts.

Can't find what you need? 211 · 911 — Call 211 where available — free and confidential. In an emergency, call 911.