Phone & Internet Access Help
A working phone is a lifeline. Free and low-cost phone and internet programs are available in every state.
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What this covers
Free or discounted phone service (Lifeline), internet assistance (ACP), device donation programs, digital literacy classes, library computer access, and hotspot lending.
Does not cover: Cable TV, streaming services, or commercial phone plans.
Who is this for?
Anyone who can't afford phone or internet service. Many programs are available to people on SNAP, Medicaid, SSI, or other assistance programs.
How help usually works
The Lifeline program provides discounted phone service. Libraries offer free computer and internet access. Device donation programs provide refurbished computers and phones. Digital literacy classes teach basic technology skills.
Best first steps
- Check if you qualify for the Lifeline program at lifelinesupport.org — it provides $9.25/month off phone or internet service.
- Visit your local library for free computer access, Wi-Fi, and digital literacy classes.
- For a free or refurbished device, contact PCs for People or a local device donation program.
- Call 211 to find phone and internet assistance programs in your area.
What to bring
Proof of participation in a qualifying program (SNAP, Medicaid, SSI) or proof of low income.
Emergency vs. standard help
Emergency: Libraries provide immediate free internet and computer access. Standard: Apply for Lifeline or other assistance programs for ongoing service.