Mobile crisis response — someone comes to you, no police required
Mobile crisis teams are trained mental health professionals who come to you during a mental health emergency — without police. Most cities now have dedicated mobile crisis services available 24/7. Call or text 988 (Suicide & Crisis Lifeline) and tell them you want a mobile response team. It is free, confidential, and available in all 11 ClearHelp cities.
Fastest options first
The Suicide & Crisis Lifeline connects you to a crisis counselor in seconds. Ask for a mobile team dispatch. Free, confidential, available 24/7.
Most cities have non-police mobile crisis teams. Call 988, 211, or your city's crisis line and specifically request a mobile mental health response.
If you can get there yourself, crisis stabilization centers are walk-in mental health facilities that are an alternative to the emergency room.
Many cities operate their own mobile crisis programs — NYC Well, Harris Center, EMPACT. Search by your city in the ZIP search above.
What you may need to bring
- Nothing — teams come to where you are
- Your location (address or cross street)
- Basic description of what is happening
What to expect
A mobile crisis clinician will come to your location, assess the situation, and connect you to appropriate support — which may include stabilization, a voluntary hospital visit, or a follow-up appointment. You will not be forced anywhere. Teams are trained to de-escalate and connect, not just transport.
Find local resources near you
Enter your ZIP code on the search page to see verified local options sorted by distance and availability.
Frequently asked questions
- Will police be involved if I call 988?
- 988 dispatches mental health counselors, not police. In most cities, requesting a mobile team sends clinicians only. Police may be involved if there is an immediate threat to life, but operators are trained to minimize this.
- Is calling 988 confidential?
- Yes. 988 calls are confidential. Your information is not shared with police or other agencies unless there is an imminent danger to life.
- What if my city does not have a mobile crisis team?
- Call 988 — crisis counselors are available in every US city by phone or text even if mobile teams are not available locally. Many will also do video calls.
- Can I request a mobile crisis team for someone else?
- Yes. You can call 988 or your city's crisis line on behalf of someone else who is in crisis and needs help.
- Is this free?
- Yes. 988 is free. City-operated mobile crisis services are free. You will not receive a bill for calling 988 or requesting a crisis team.
- What if I need help for a child or teen?
- 988 serves all ages, including children and teens. Mobile crisis teams are trained to work with youth. You do not need parental consent to call on a child's behalf.
Data sources: 211 networks, nonprofit registries, government databases, and community-verified listings. Resources are reviewed for accuracy. Learn about our data.